Raluca I.Responds within 16 hrs, to 100% of messages
Excellent communicator with over 7 years in a demanding call center environment as a Customer Service and Sales Representative. Skilled in training staff and establishing rapport with clients. Self-motivated with very good computer capabilities and organizing skills. Certificate in English Language Teaching to Adults, accredited by Cambridge University and Masters degree in Applied Modern Languages in Law and Economics.
Languages spoken: Romanian (native), English (C2 - full work proficiency), Spanish (C1 - full work proficiency), German (B1).